Cooper Automotive Terms and Conditions

Triple Guarantee:

  1. Should additional labour or parts be required over and above the original quoted price, we will get your authorisation before proceeding.
  2.  All our repairs are backed by our 12 month/20,000km warranty. The Cooper Automotive Warranty covers all parts that are supplied and fitted by Cooper Automotive and all workmanship performed by Cooper Automotive. Where we make a mistake , we will rectify the workmanship free of charge within the warranty period. For full warranty details here

Gift Vouchers:

Unless otherwise stated, below are the terms and conditions for Cooper Automotive Gift vouchers.

  • Not in conjunction with any other offer
  • Not redeemable for cash and no change given
  • Excludes Basic Service
  • Excludes Zip Pay transactions

Courtesy Car:

The courtesy cars are provided for convenience and ease, however they do require booking prior to your vehicle service or repair as there are limited vehicles available.

Free Vacuum and Wash:

Free vacuum and wash is available with every scheduled service except for our $189 Basic Service.

Roadside Assistance:

Cooper Automotive Roadside Assistance (TACC) is a reliable 24 hours, 7 days a week service. Free roadside assistance is  available with every scheduled service except for our $189 Basic Service.

Roadside Assistance Inclusions:

  • Flat Battery – we will jump start your vehicle
  • Flat Tyre – we will change a flat tyre to your spare wheel
  • Out of fuel – we will supply up to 10 litres of fuel (payable by the customer)
  • Breakdown – we will arrange to tow your vehicle for a maximum of 25km. Please note a valid Cooper Automotive Roadside Assistance voucher must be presented to the tow operator to claim towing. If a valid voucher is not presented, any towing charges will be payable by you. You are liable for any kilometres in excess of the included 25km limit, which is to be paid directly to the tow operator. Only one tow is allowed per breakdown. Accident towing is not covered. This offer does not apply to taxis and vehicles over 3 tonnes. This service is available in the State of Tasmania only. See the back of your roadside voucher for full terms and conditions.

To redeem roadside assistance 1300 880 722

Seniors Card Discount:

Cooper Automotive accepts Seniors cards and will apply a 15% discount to all labour charges. Please note this discount is not available on the $189 Basic Service or fleet servicing. A valid Seniors card needs to be presented at time of payment for discount to apply, discount only available where cardholder is registered owner.  Seniors card discount is not valid with any other offer and is not transferable.

Cooper Automotive Safety Check:

The Cooper Automotive Safety Check includes inspection of:  Lights, interior controls, under bonnet fluid levels, air filter inspection, cooling system inspection and pressure test, brakes, under body, drive line, steering, suspension, tyre condition and pressure, battery load and road test.

Pre-Purchase Inspection:

For full terms and conditions please contact your local mechanic on 1300 15 15 55 or learn more here

$189 Basic Service:

  • Additional charges may apply for some imported vehicles, 4 Wheel Drives and Diesel vehicles.
  • 5 Litres of semi-synthetic oil is included in the service price. Additional oil will incur additional cost.
  • Fully synthetic or special blend oils will incur additional cost.
  • No further discounts can be applied to the $189 Basic Service.
  • Free vacuum and wash and free roadside assistance not available with the $189 Basic Service.

Essential Workers Offer:

  • 15% OFF discount is only valid on Labour charges.
  • Essential Workers are those working in the medical/health care, education, transport or retail industries.
  • Offer valid at all 8 Service Centres
  • This offer does not have an expiry date however should discounts or benefits change, members will be notified in writing.
  • Registrations will be accepted while the COVID-19 restrictions are in place or until 29th May 2020
  • Not in conjunction with any other offer

Tassie Road Trip:

Full term & conditions here

A Winner A Day Promotion:

  • Competition runs from 1st September until 27th November 2020
  • One entry per invoice
  • Prize value of $25 will be distributed in a Wish gift voucher.
  • Not redeemable for cash
  • Customer must make a purchase from Cooper Automotive or Battery Shop to enter
  • Winner will be drawn daily at 4/21 South Arm Highway, Mornington TAS 7018
  • Winners are contacted by email and/or phone call within 5 business days of selection and may be announced on the Cooper Automotive websites and social media channels.
  • All prize winners agree to the use of their name and suburb for publicity and competition purposes, without compensation.
  • Cooper Automotive reserves the right to substitute the prize for a prize of equal or greater value.
  • Staff, their immediate family & Business Partners of Cooper Automotive are not eligible to enter competition

See Winner List Here

Book Your Schedule Service or Repair and Receive a Gift From Us:

  • Offer runs from 1st September until 27th November 2020
  • Selected customers only
  • One entry per invoice
  • Minimum spend of $250.00 to be eligible
  • Not redeemable for cash
  • Not in conjunction with any other offer
  • Valid for service or repairs and excludes tyres
  • Customer must have a scheduled service to receive their gift ($25 United Petroleum Fuel Voucher & Cooper Automotive $25 Discount Voucher)
  • Fuel voucher will be provided at the time of service and the $25 discount will be applied to the scheduled service.
  • Customer must present email at time of service/repair to redeem discount and claim fuel voucher.
  • Cooper Automotive reserves the right to substitute the prize for a prize of equal or greater value.
  • Customers that have scheduled services or repairs booked will automatically be entered into the Tassie Road Trip competition.