Customer Satisfaction Survey

Complete our Customer Satisfaction Survey or the form below

1. Which Cooper Automotive branch did you visit?








2. How would you rate the way your were greeted at the Cooper Automotive reception desk?





3. Were the repairs and service that were done to your car fully explained in a way that you understood?



4. Were there any surprises on the final invoice?



5. Was your car ready at the agreed time?



6. Is there anything that Cooper Automotive could do to provide either a better product or higher level of service? We really want to know, it helps us to improve what we do for you.

7. The following questions evaluate your views of the branch you visited. Please indicate your opinions about each of the following statements.

  Very Strongly Agree Strongly Agree Agree Disagree Strongly Disagree Very Strongly Disagree

Cooper Automotive hours are convenient for my needs.

The service and repairs are of the highest quality.
The service and repairs are good value for money.
Overall, I am very satisfied with Cooper Automotive.
I am satisfied with the price I paid for what I received.

8. Optional Question

Insert your rego number here if you are happy for us to know who is sending the feed back.

9. Permission to use your comments as a testimonial?

Please tick this box if you are happy for us to use your comments as a testimonial on our website.
 

WHAT CUSTOMERS SAY ...

Hi Mark, Recently I was the lucky winner of your promotional boat cruise prize, having just returned I would like to thank you and your company very much, my wife and I had a great time, the weather was good and the food and entertainment on the ship was wonderful.  I also take this opportunity to congratulate your business (especially the Lindisfarne centre) for the great service that I receive with my car services and repairs, nothing ever seems a bother and I am always satisfied with the level of service I receive from a very friendly and cooperative staff.  David and Gaylene Ridgeway